Chakra Energy Healing

Cancellation Policy

Terms & Conditions Effective Date: 22/06/2025 Welcome to Life Light NZ. By using our website, booking services, or purchasing our products or training, you agree to the following Terms & Conditions. Please read them carefully. 1. Overview These Terms govern the use of our services and products, including: Holistic treatments (e.g., Reiki, Sound Healing, Aromatherapy) Handcrafted wellness and spiritual items Workshops, courses, and trainings (online or in-person) All services and sales are provided by Life Light NZ, based in New Zealand. 2. Holistic Healing Disclaimer Our treatments are complementary and not a substitute for professional medical or psychological care. We do not diagnose, treat, or cure medical conditions. By booking a session, you agree to: Take responsibility for your own health and well-being. Inform your practitioner of any medical conditions or medications. Seek medical advice where appropriate. If in doubt, please consult your GP or healthcare provider before booking. 3. Booking & Cancellation Policy Sessions must be booked in advance and confirmed by email or message. Cancellations or rescheduling require at least 24 hours' notice. Less than 24 hours’ notice may incur a fee or forfeit of deposit. Missed appointments without notice will not be refunded. 4. Refunds & Returns See our Return Policy for full details. Handcrafted Products are final sale unless faulty or damaged, in line with the Consumer Guarantees Act. Change-of-mind returns are not accepted. Custom or personalised items are non-refundable. Courses & Trainings: Fees are non-refundable once access or attendance begins. If you are unable to attend, please contact us as soon as possible. 5. Payment Terms Prices are in NZD unless stated otherwise. Payment is due in full at the time of booking or purchase unless alternative arrangements are agreed upon. For payment plans (if offered), all instalments must be paid on time or access to services may be paused. 6. Intellectual Property All course materials, texts, meditations, recordings, and product designs are the intellectual property of Life Light NZ and are not to be copied, shared, or reproduced without written consent. You may use our content for personal use only unless explicitly stated otherwise. 7. Health & Safety For in-person sessions or workshops: Please advise us of any allergies, sensitivities (e.g., to essential oils), or health conditions that may affect your com